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Frequently Asked Questions

Q: What is the cost to register ads of used and brand new cycling products on (such as bikes, components, accessories, clothing, shoes, etc.)?

A: The registration of used products is free for private sellers and companies (such as bike stores and brands). The registration of brand new products is also free for companies with Activated Premium Accounts. See pricing and conditions.


Q: Is there any limit on the number of products that can be registered?

A: Yes, it depends on the type of account created. See prices and conditions.


Q: If I register my bike store it will be visible on directory?

A: Yes. All activated businesses accounts will be listed on our directory.


Q: I have an online store can I register an account and link the products directly to my online store?

A: Yes. Just contact us to activate the "Online Store" mode for your Premium Account.


Q: Do you buy and sell cycling products on

A: No. is an Online Bike Markeplace where private sellers and companies can register ads of cycling related products and services.


Q: Already sold my product. How can I disable the classified ad

A: Just login, go to the list of your ads and archive it as "Sold".


Q: Can I advertise on banner locations?

A: Yes. Contact us with your requirements so that we can work on your next advertising campaign.


Q: My account is marked as Blocked. What can I do?

A: The users with messages unread for more than 30 days may have their accounts blocked. Your account may also be blocked because your are not following our rules. Contact us and ask to unlock your account.


Q: Can I write whatever I feel like in my ads?

A: All titles and descriptions of the ads are checked and, if necessary, revised / adjusted to ensure uniformity and quality in the contents published (misspellings, capital letters, different types and fonts, etc. are not accepted). Ads that do not qualify will be eliminated and Abusive Users will be eliminated without prior notice.


Q: Can I use "Software" / "Scripts" / "BOTS" to submit ads to automatically?

A: No. It is only allowed the registration of ads manually by users (humans). If we detecte users that that do not comply with this rule, that user's account will be blocked without prior notice! In addition, an unlock fee may be charged each time the account is locked and unlocked at the user's request. However, we have available a Premium/Paid service for importing ads lists through data files (contact us and request a proposal).


Q: Can I include a video on my ads?

A: Yes. You can now include an embedded video on your ads on Upload your video (to YouTube, Vimeo or Facebook platforms) showing the bike or other product you are selling on, configure the vídeo as Public and then include the final video link on your ad. This new feature is now available to all the activated users account.

Only videos that show the product being advertised are accepted, any other type of video that does not fit this rule or that may have offensive content or that is not in line with's rules will be deleted without prior notice and the User account will be blocked.

If you have other questions or suggestions please use the contact form and send us a message.